Privacy Policy

Effective Date: March 11, 2026

Welcome to I'm The Geek LLC ("Company", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

- Fill out a contact form

- Request tech support services

- Schedule appointments

- Subscribe to updates or newsletters

- Communicate with us by phone, email, or SMS

This information may include:

- Full name

- Email address

- Phone number

- Business name

- Address

- Service request details

We may also collect non-personal information automatically such as:

- IP address

- Browser type

- Device type

- Website usage data

2. How We Use Your Information

We use the information we collect to:

- Provide and manage our services

- Respond to inquiries and customer support requests

- Schedule and manage appointments

- Send important service updates

- Improve our website and services

- Communicate via SMS, phone, or email

3. SMS and Text Messaging

By providing your phone number, you consent to receive SMS messages related to:

- Appointment reminders

- Service updates

- Customer support communications

Message frequency may vary.

Standard message and data rates may apply depending on your mobile carrier.

You can opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

We do not sell or share SMS consent with third parties for marketing purposes.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers who help us operate our business such as:

- Website hosting providers

- CRM systems

- Scheduling software

- SMS communication providers

These providers are required to protect your data.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

6. Third-Party Services

Our website may use third-party tools including:

- Analytics services

- Payment processors

- CRM platforms

- Communication platforms

These services may collect information in accordance with their own privacy policies.

7. Your Privacy Rights

You have the right to:

- Request access to your personal information

- Request corrections to your information

- Request deletion of your information

To exercise these rights, please contact us.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact us:

I'm The Geek LLC
Email: [email protected]
Website: https://imthegeek.com